Join a dynamic and forward-thinking global SaaS organisation renowned for its commitment to innovation. Experiencing continuous growth, this company is expanding its operations team to further enhance efficiency and deliver exceptional client experiences across Australia and beyond.

Key Responsibilities

• Lead end-to-end customer onboarding, ensuring timely completion within SLAs.
• Manage workflow approvals for new customer accounts, pricing, and credit limits.
• Oversee the IO approval process, resolving issues with the Business Operations Manager.
• Execute monthly invoicing, revenue actualisation, and debtor management processes.
• Own vendor onboarding, revenue share reporting, and contractual processes.
• Champion the travel and entertainment (T&E) process, expense management, and compliance reporting.
• Maintain and improve operational documentation and Confluence pages.
• Collaborate with finance teams for revenue, margin, and expense reporting.
• Act as the key SAP subject matter expert, supporting transitions and financial operations.
• Provide ad-hoc analysis, procurement advice, and cost approval support.

Desired Skills and Attributes

• 6+ years of operations or operational finance experience; digital media exposure preferred.
• Bachelor’s degree in Business, Advertising, Marketing, Finance, or a related field.
• CPA/CA qualified or currently pursuing certification.
• Proficiency in SAP and advanced Excel skills essential.
• Salesforce experience desirable.
• Strong organisational skills with meticulous attention to detail.
• Effective communicator with cross-functional collaboration abilities.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Bilingual in English and Korean is a plus.

Why Join?

Be part of a global leader pushing the boundaries of digital media and technology. This is your chance to work within a supportive, collaborative environment that values innovation and career development. You’ll play a pivotal role in streamlining operations, working closely with senior leaders, and gaining exposure to diverse markets. Enjoy the flexibility of a hybrid work environment, competitive remuneration, and ample opportunities for professional growth.

Apply now and one of the White Bay team will reach out to you very soon.

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• High-impact role in a global company.
• Collaborative team with growth opportunities.
• Flexible hybrid work arrangement.

Boolean String: operations, finance, SAP, Excel, Salesforce, onboarding, invoicing, vendor management, revenue reporting, T&E, Confluence