Jr. Systems Generalist | Health and Wellness Industry | Hybrid in Toronto | $55k-65k + Benefits 

The Company

Nestled in the vibrant city of Toronto, this innovative and health-conscious organization is a leader in the natural wellness industry. Known for its dedication to quality and excellence, this company is a dynamic and fast-paced environment where cutting-edge ideas meet a deep commitment to supporting health and well-being. With a focus on in-house systems that drive efficiency and support operations, the company fosters a culture of collaboration, continuous improvement, and professional growth.

The Role

This position is a unique opportunity to join a forward-thinking team as a Systems Generalist. The role is integral to ensuring the smooth operation and maintenance of the company's internal systems, encompassing a broad range of responsibilities from troubleshooting and support to implementing new solutions. The successful candidate will play a pivotal role in enhancing system performance and driving technological initiatives that align with the company's mission of promoting wellness and operational excellence.

Responsibilities

• Manage and maintain in-house systems, ensuring optimal performance and availability.
• Troubleshoot and resolve system-related issues promptly to minimize downtime.
• Collaborate with various departments to understand their technological needs and provide appropriate solutions.
• Implement new software, hardware, and systems as required, ensuring seamless integration with existing infrastructure.
• Monitor system performance and make recommendations for improvements.
• Conduct regular system audits and backups to ensure data integrity and security.
• Document system configurations, procedures, and protocols for future reference.
• Provide training and support to staff on system usage and best practices.

Requirements

• Proven experience in a similar role, or with Workflow Management systems.
• Strong understanding of IT systems, networks, and related technologies. 
• Database proficiency and SQL experience is a necessity. 
• Proficiency in troubleshooting hardware and software issues.
• Ability to manage multiple tasks and projects with strong attention to detail.
• Excellent communication skills, both written and verbal.
• A proactive approach to problem-solving and the ability to work independently.
• Experience with data security and backup solutions is a plus.
• Familiarity with industry-standard software and tools.
• Engineering Degree or similar. 

Candidates seeking a challenging and rewarding opportunity to contribute to a company's technological backbone are encouraged to apply. This position offers the chance to be part of a passionate team dedicated to innovation and excellence.

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